GOOD TALK
Contact us
Questions about a lesson, a payment, a book or your account? Write to us. A person reads every message, and we reply within 24 hours.
Please write from the email address on your Good Talk account, so we can find it. You can write in any language.
What you can write to us about
Lessons and payments
A lesson that didn’t happen, a problem in the classroom, a payment that doesn’t show up, or a refund. Tell us the lesson’s date and time and your teacher’s name. Our cancellation and refund rules are in the terms of service.
Books
A file that won’t download or play, or a refund before you first open the book. Tell us which book.
Your account and data
Trouble signing in, changing your email, or seeing, correcting or deleting your data. How we handle your data is in our privacy policy.
Someone made you uncomfortable
A teacher or language partner who was rude or harassed you, or asked you to pay or keep in touch outside Good Talk. For a language partner, you can also choose Report in the ⋯ menu on their card.
Teaching on Good Talk
Questions about teaching, payouts or group classes. To start teaching, apply here first.
Anything else
Ideas, feedback or working together: we’d like to hear from you.